This United States Privacy Policy outlines how Climate Risk Insurance Solutions LLC d.b.a.Arbol Insurance Services and its affiliates (collectively, “Arbol”) process the information we collect though our websites, mobile apps, and other services we provide to you. If you are a California resident, please also see the “Notice to California Residents” section below.
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We collect the following personal information you provide when you use our services, like when you sign up for an account, request a transaction, enroll in a promotion or program, to otherwise engage or communicate with us:
As is true of many digital platforms, we collect certain personal information automatically when you visit our online services, including:
If you prefer, you can change your cookie settings. Some browsers have options that allow the user to control whether the browser will accept cookies, reject cookies, or notify the user each time a cookie is sent. You may elect to reject cookies by adjusting your settings but doing so will limit the range of features available to you on our Services and other websites. Be sure to read any information provided by our browser developer to understand the limitations of these settings, as they may differ from browser to browser and may not apply to all technologies. You may also set your email options to prevent the automatic downloading of images that may contain technologies that would allow us to know whether you have accessed our email, used ourServices, or performed certain functions with it.
Our Services are also occasionally use “local shared objects” (also known as “Flash cookies”).Like browser cookies, Flash cookies may be used for coordinating content delivery, website functionality, maintaining preferences, advertising, or analytics. Unlike browser cookies, “Flash cookies” are not stored in the browser.
We use and process the information we collect for purposes described in the United StatesPrivacy Policy or as otherwise described to you on our Service or in connection with ourServices. For example, we use your information to:
Arbol is committed to maintaining your trust, and we want you to understand when and with whom we may share the personal information we collect. We may share your personal information in the instances below. For further information on your choices regarding your personal information, see the “Control Over Your Information” section below. We do not sell or rent your personal information to third parties, aside from substantial corporate transactions(described below).
Some of the Services may contain links to content maintained that we do not control. We are not responsible for the privacy parties of these third parties or the content on the third-party services, and the information practices of these third parties are not covered by this Policy. Please note that these third-party services have their own privacy policies, and we strongly recommend that you read their privacy policies as terms and conditions of use to understand how they collect, use, and share your information.
We use Google Analytics to recognize you and link your devices when you use our Services on your browser or mobile device, log on to your accounts on our Services, or otherwise engage with us. We share a unique identifier, like a user ID or hashed email address, with Google to facilitate the Services. Google Analytics allows us to better understand how our users interact with our Services and to tailor our advertisements and content to you. For information on howGoogle Analytics collects and processes data, as well as how you can control information sent toGoogle, see “How Google uses data when you use our partners’ sites of apps” linked here: http://www.google.com/policies/privacy/partners/. You can learn about Google Analytics’ currently available opt-outs, including the Google Analytics Browser Ad-On, here: https://tools.google.com/dlpage/gaoptout/. We may use certain forms of display advertising and other advanced features through Google Analytics, such as Remarketing with Google Analytics, Google Display Network Impression Reporting. These features let us to use first-party cookies(such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick advertising cookie) or other third-party cookies together to inform, optimize, and opt-out of certain Google advertising products by visiting the Google Ads Preference Manager, currently available at https://google.com/ads/preferences, or by visiting NAI’s online resources at http://www.networkadvertising.org/choices.
Account profile. You may update certain of your account profile information by logging into your account.
Access to your device data. You may control the mobile app’s access to your device information in your device’s settings. For instance, you can withdraw permission for the app to access your contact list or photo gallery.
How to control your communications preferences. You can stop receiving promotional emails from us by clicking on the provided “unsubscribe” link. You may not opt out of service-related or other non-promotional communications (e.g., account verification, transactional communications, changes/updates to features of the Services, and technical and security notices).
This section provides additional details about the personal information we collect aboutCalifornia residents and the rights afforded to them under the California Consumer Privacy Act(“CCPA”). Please note that the CCPA does not apply to what is referred to as nonpublic information collected by financial institutions (like Arbol), as that information is subject instead to other financial privacy laws. As a result, the CCPA does not apply to most of the information that Arbol collects.
Subject to certain limitations and exceptions, the CCPA provides California residents the right to request more details about categories and specific elements of personal information we collect, to delete their personal information, to opt out of any “sales” that may be occurring, and to not be discriminated against for exercising these rights. We do not sell information about you to third parties.
We collect the following categories of personal information subject to the CCPA: identifiers(such as email address and IP address), approximate geolocation information, and internet or other electronic network activity information (such as browsing history and related usage data).
California residents may make a consumer rights request for access to certain personal information subject to the CCPA, not otherwise exempted as nonpublic information collected by financial institutions, by sending an email to insuranceprivacy@arbolmarket.com. We may verify the request by asking you to provide information that matches information we have on file about you. You can also designate an authorized agent to exercise these rights on your behalf, but we will require proof that the person is authorized to act on your behalf and may also still ask you to verify your identity with us directly.
Our Services are currently designed for use only in certain select markets. If you are using ourServices from another jurisdiction, your information collected through our Services may be stored and processed in the United States or any other country in which Arbol or its affiliates maintain facilities or conduct business activities. If you are located in other regions with laws governing data collection and use that may differ from U.S. law, please not that we may transfer information, including personal information, to a country and jurisdiction that does not have the same data-protection laws as your jurisdiction.
This United States Privacy Policy will evolve with time, and when we update it, we will revise the “Effective Date” above and post the new Policy. To stay informed of our privacy practices, we recommend you review the Policy on a regulator basis as you continue to use our Services.